Privacy policy

SECTION 1 – SCOPE OF OUR PRIVACY POLICY

This Privacy Policy outlines the manner in which we collect, store, maintain, and use information about you.

SECTION 2 - WHEN DO WE COLLECT YOUR PERSONAL INFORMATION?

We collect your personal information when you make a purchase from our store. This information includes your name, address, and email address. We also collect your computer’s internet protocol (IP) address when you browse our store to help us learn about your browser and operating system. We may also send you marketing emails with your permission.

SECTION 3 - CONSENT

By providing us with your personal information, you consent to our collecting it and using it for the specific purpose of completing a transaction or verifying your credit card information. If we request your information for a secondary reason, such as marketing, we will either ask for your expressed consent or provide you with an opportunity to decline. You can withdraw your consent at any time by contacting us at support@wakaii.com.

SECTION 4 - DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms & Conditions.

SECTION 5 – SHOPIFY

Our store is hosted by Shopify Inc., which provides us with an online e-commerce platform to sell our products and services to you. Shopify stores your data on their secure servers and behind a firewall. If you use a direct payment gateway, Shopify stores your credit card data, encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).

SECTION 6 - THIRD-PARTY SERVICES

We use third-party service providers to help us perform the services we offer, and they only collect, use, and disclose your information as necessary to perform those services. However, some providers may have their own privacy policies. We recommend that you read their privacy policies to understand how they handle your personal information.

Please note that some providers may be located in a different jurisdiction than you or us. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

Links on our store may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 7 - SECURITY

We understand the importance of safeguarding your personal information, and therefore take reasonable measures and follow industry best practices to ensure that it is not lost, misused, accessed, disclosed, altered, or destroyed inappropriately.

SECTION 8 - COOKIES

A cookie is a small text file that is stored on your computer or mobile device and retrieved during subsequent visits. At Wakaii, we use cookies to enhance and streamline your browsing experience. We do not use cookies to store personal information or disclose information to third parties. We use session cookies to verify whether you are logged in and to track items in your shopping bag. You can delete cookies from your device using your browser, and instructions on how to do this are provided in your browser's "Help" section. You may also disable cookies or receive notifications when new cookies are sent to your device. However, please note that if you choose to disable cookies, you may not be able to access all of our features.

Third-party cookies:

We use third-party cookies to collect aggregate statistics using analysis tools such as Google Analytics. These cookies are both permanent and session cookies, with permanent cookies stored on your device for a maximum of 24 months.

We also use third-party cookies for re-marketing via our website or other social media channels. Google, Inc., and its affiliates may control any ads served via cookies. These cookies allow Google to display ads based on your visits to this site and other sites that use Google advertising services. Any tracking performed by Google through cookies and other means is subject to Google's own privacy policies. Information on how to opt out of Google's use of cookies can be found on Google's Ads Settings page.

SECTION 9 - AGE OF CONSENT

By using this site, you affirm that you are of legal age in your state or province of residence, or that you are of legal age in your state or province of residence and have given us permission for any minor dependents to use this site.

SECTION 10 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please check it frequently. Changes and clarifications take effect immediately after being posted on the website. If we make substantial changes to this policy, we will notify you via our website so that you are aware of what personal information we collect, how we use it, and in what circumstances we use and/or disclose it.

In the event that our store is acquired or merged with another company, your information may be transferred to the new owners in order for us to continue selling products to you.

SECTION 11 - ADDITIONAL DISCLOSURES FOR CALIFORNIA RESIDENTS

This section outlines how we collect, use, process, and disclose personal information of California consumers and the rights you may have under California law. These disclosures are intended to supplement this Privacy Policy with information required by the California Consumer Privacy Act. We note that California's definition of "personal information" is expanded to include information that identifies, relates to, or could reasonably be linked with a particular person or household.

To understand what personal information we may have collected about you in the past 12 months and from where we collected it, please see the section "The Information We Collect" above.

We collect this personal information, as further described in the section "How We Use Your Personal Information" above, to operate, manage, and maintain our business, provide our products and services, and accomplish our business purposes and objectives.

We may share such personal information with the third parties listed in the section "How We Share Your Personal Information" above. California law also requires that we provide you with information about certain disclosures to such third parties, where the disclosure involves monetary or other consideration. California treats these disclosures as "sales" of information, even where no money is exchanged. Some of the disclosures we make constitute "sales" under California law and involve the disclosure of the following types of personal information:

• Identifiers, such as contact information, IP address, and other online identifiers;
• Personal information, as defined in the California customer records law, such as contact information;
• Internet or network activity information, such as browsing history and interactions with our website; and
• Geolocation data, such as IP location.

We do not sell or have actual knowledge of any sale of the personal information of minors under 16 years of age.

We also disclose the following personal information to third parties for our operational "business purposes" as defined by California law:

• Identifiers, such as name, contact information, IP address, and other online identifiers;
• Personal information, as defined in the California customer records law, such as name, contact information, and payment card number;
• Characteristics of protected classifications under California or federal law, such as skin tone or color;
• Commercial information, such as transaction information and purchase history;
• Internet or network activity information, such as browsing history and interactions with our website;
• Geolocation data, such as IP location;
• Electronic and similar information; and
• Inferences drawn from any of the personal information listed above to create a profile about, for example, an individual's preferences and characteristics.

Your Rights:

You have the right to notice, upon collection, of the categories of personal information collected and for which purposes the data will be used. You have the right to access a copy of the categories and specific pieces of personal information that the company collects, uses, and shares about you, and the right to ask the company to delete/anonymize your personal information, with limited exceptions. You also have the right to opt-out of the "sale" of your personal information. Finally, you have the right to be free from discrimination for exercising your rights.

You may exercise your right to opt-out of data "sales" by managing your preferences here.

If you wish to exercise any of these other rights or have any questions or concerns regarding the processing of your personal information, please contact us at support@wakaii.com. We will respond to your request consistent with applicable law.

Please note however, if you want to make a request for access or deletion of your personal information under CCPA, we will need to properly verify your identity before processing your request. We may use the information we have on file, such as your name, phone number, email, or physical address, to verify your identity. The specific information required for verification will depend on your circumstances.

If you want to use an authorized agent to make a request on your behalf, you will need to provide us with signed permission from the authorized agent and confirm with us that you have given them permission to act on your behalf. You will also need to verify your identity directly with us.

It's important to note that this CCPA Notice does not apply to our job applicants, employees, contractors, owners, directors, or officers, where the personal information we collect relates to their current, former, or potential role with us. If you have any questions about this process, please feel free to contact us in English language.

SECTION 12 - FOR OUR EUROPEAN USERS

International Data Transfer

As a US company, we operate mostly in the United States. In order to provide our services, we may process your personal information in the United States and Canada, where laws regarding the processing of personal information may be less stringent than the laws in your country. However, we take appropriate measures to ensure that your personal information is processed with suitable safeguards. We provide appropriate protections for cross-border transfers as required by applicable law for international data transfers. If required by such laws, you may request a copy of the suitable safeguards we have in place by contacting us as detailed below.

Retention of Personal Information

For marketing activities, we generally retain personal information for as long as you accept marketing communications from us, and no longer than six [6] years from your last contact with us. Upon request, we will securely delete such data in accordance with applicable law. For personal information that we collect and process for other purposes, as described above, we typically retain such personal information for no longer than the period necessary to fulfill the purposes outlined in this Privacy Policy, and as otherwise needed to address tax, corporate, compliance, employment, litigation, and other legal rights and obligations.

Lawful Bases for Handling Your Data

We have several different legal grounds on which we collect and process your personal information for the purposes set out in the section above, How We Use Your Personal Information, including: (i) as may be necessary to perform a contract (such as when you choose to purchase products); (ii) as necessary to comply with a legal obligation (such as when we use personal information for record-keeping to substantiate tax liability); (iii) consent (where you have provided consent as appropriate under applicable law, such as for direct marketing or certain cookies); and (iv) as necessary for our legitimate interests (such as when we act to maintain our business generally, including maintaining the safety and security of the Site).

Automated Decision-Making

We do not use automated decision-making without human intervention, including profiling, in a way that produces legal effects concerning you or that otherwise significantly affects you.

Your Rights:

To the extent required under applicable law, you have the right to:

Access: You have the right to request a copy of the personal information we are processing about you, which we will provide to you in electronic form.

Rectification: You have the right to require that any incomplete or inaccurate personal information that we process about you is amended.

Deletion: You have the right to request that we delete personal information that we process about you, unless, for example, we are required to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.

Restriction: You have the right to request that we restrict our processing of your personal information where: (i) you believe such data to be inaccurate; (ii) our processing is unlawful; or (iii) we no longer need to process such data for a particular purpose, but where we are not able to delete the data due to a legal or other obligation or because you do not want us to delete it.

Portability: You have the right to request that we transmit the personal information we hold with respect to you to another data controller.

Objection: Where the legal justification for our processing of your personal information is our legitimate interest, you have the right to object to such processing on grounds relating to your situation (e.g., direct marketing). We will abide by your request unless we have compelling legitimate grounds for the processing which override your interests and rights, or if we need to continue to process the data for the establishment, exercise or defense of a legal claim.

Withdrawal of Consent:

At Wakaii, we understand the importance of protecting your personal information. If you have previously consented to our processing of your personal information, you have the right to withdraw your consent at any time, free of charge. However, please note that withdrawing your consent will not affect the lawfulness of our use and processing of your information on the basis of your consent before you withdrew it.

Limitations and Retention:

Some rights may be limited, and in certain cases, we may need to retain certain personal information as required or permitted by applicable law. If you have any questions or concerns about this, you can contact us at any time at support@wakaii.com with the subject line "Privacy," and we will make sure to forward your email to the appropriate team. Alternatively, you can log in to your account to inquire or exercise your rights. We will respond to your request in accordance with applicable laws.

Right to Lodge a Complaint:

If you feel that your request or concern was not satisfactorily resolved by us, you have the right to lodge a complaint with your local data protection authority.

Right to Object:

You have the right to object to the use or processing of your personal information for direct marketing purposes. To exercise this right, you can click the unsubscribe link at the bottom of any marketing email we send to you and follow the instructions that appear in your browser. For more information on how to object to our use of information collected from cookies and similar technologies, please see the section entitled "How to accept or reject cookies" in our cookies policy, available here.

Use of Cookies:

We use cookies to personalize content and ads, to provide social media features, and to analyze our traffic. By using our website, you consent to our use of cookies. Cookies are small text files that can be used by websites to make a user's experience more efficient. The law permits us to store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission. This website uses different types of cookies, some of which are placed by third-party services that appear on our pages.

 

SECTION 13 - CONTACT INFORMATION

If you have any questions or concerns about this Privacy Policy, data protection, or your personal information, please contact us at support@wakaii.com.

Note: Please communicate with us in the English language.

Updates:

This Privacy Policy is up-to-date. We may update our Privacy Policy from time to time, and any changes will be posted on this page.